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Q&A

Q&A

  • Are pets allowed?

    I am very sorry.
    Pets are not allowed in the hotel or rooms.
  • Do you have a bar?

    There is a night bar in the lobby lounge.
    *We are currently closed.(June 2024)
  • I'd like to have a surprise celebration.

    Yes, available.
    When making a reservation, please write "Surprise" on the reservation form.
    If you would like to discuss the details, pleaseContinue reading
  • 【cat and curry】What is hana hana

    【Himeyado Hanakazashi】Adjacent facilities.The cafe is open only on Saturdays and Sundays.
    *Due to the heavy rains in early summer 2023, we wContinue reading
  • Please tell me about barrier-free accessibility.

    Wheelchair rental / Handrails on the passages and stairs in the facility / Handrails in the large public bath / Wheelchair movement in the fContinue reading
  • What is the cancellation policy?

    3 to 2 days before:50% of room rate
    One day before:70% of room rate
    On the day of arrival:100% of room rate
    Cancellation without any contactContinue reading
  • What are the check-in and check-out times?

    ・standard check-in time :15:00
    ・Standard checkout time:10:00

    *It depends on your accommodation plan.
  • Is smoking permitted in the rooms of this facility?

    I am very sorry
    All rooms in this facility are non-smoking.
  • Please tell me what amenities are included.

    Comes in a drawstring bag.

    <For women>
    Hand towel/Toothbrush / Toothpaste/Basic cosmetics(Cleansing oil,Facial wash,Skin lotion / Milky lotContinue reading
  • Is internet-related Wi-Fi available?

    [Internet connection] Free Wi-Fi is available.
  • Internet related: Are there any PC rentals available?

    I am very sorry.
    We do not lend out computers.
  • Guest Room I'd like a tatami room.

    Enjoy the Japanese spirit in a stately and comfortable Japanese-style room【Open Air Bath Included】

    A Japanese-style room that respects tradContinue reading
  • Do you have a banquet hall?

    I am very sorry.
    There are no private rooms or banquet halls.Please understand.

Reservations/Inquiries

If you have any questions, please contact us.

0533-57-5721